User Data Deletion Instructions
Last updated: October 13, 2026
If you use Google, LINE, or Facebook to log in to Nebula Scent, you may request deletion of the account data and social login connection data stored by this website.
How to request deletion
- Send a message to the official Nebula Scent LINE account (@690dsecx) and state “Delete my account data”.
- Include the email address used to log in to this website and your login provider: Google, LINE, or Facebook. If your login provider did not share an email address, include your account display name and login provider so we can help identify your account.
- We will verify your identity before processing the request. If we need more information to identify your account, we will reply through the same contact channel.
Provide only the information needed to identify your account. Do not send passwords, verification codes, or full credit card details.
What we delete
After verification, we delete account data, social login identifiers, and login connection data that is no longer needed. You will no longer be able to log in using the deleted website account.
Some order, payment, tax, accounting, or legal records may be retained for the required period and will not be used for unnecessary purposes. Deleting your website account does not delete your Google, LINE, or Facebook account.
Facebook authorization
You can also remove the Nebula Scent app from Facebook under Settings and privacy, Apps and websites. Removing authorization does not automatically delete website account data; please submit a deletion request using the instructions above.
Processing time
Requests are usually processed within 7 to 30 business days after we receive complete information. If your request is incomplete, please provide the information requested in our reply so we can identify the account and confirm the scope of deletion.
Related information
Read our Privacy Policy (Traditional Chinese) for information about data collection, use, and retention.